This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, contact us, book a call, subscribe to emails, or purchase products or services.

Personal information we collect

A) Information you provide to us

We may collect information you submit, such as:

Name, email address, phone number

Business name, website URL, role, industry details

Information you include in forms, questionnaires, or messages

Billing details (note: payment card data is typically handled by our payment processors, not stored by us)

B) Information collected automatically

When you use the Site, we may automatically collect:

IP address, browser type, device identifiers

Pages viewed, clicks, referring/exit pages

Approximate location (city/region inferred from IP)

Cookie and similar tracking information

C) Purchases, scheduling, and communications

If you buy from us or book with us, we may collect:

Order details and purchase history

Appointment details, intake answers, and communications

Transaction status (paid, refunded), invoice references

How we use your information

We use personal information to:

Provide and improve the Site, products, and services

Respond to inquiries and provide customer support

Deliver digital products or services you request

Process payments and prevent fraud

Send administrative messages (confirmations, updates)

Send marketing emails where permitted by law (see Section 6)

Analyze performance and improve marketing and website UX

Cookies and tracking technologies

We may use cookies and similar tools for:

Essential site functionality

Analytics (understanding how people use the Site)

Advertising and remarketing (depending on your setup)

You can control cookies through your browser settings. If you use an on-site cookie banner, you can also manage preferences there.

Email marketing and unsubscribe (CASL)

If you subscribe or otherwise consent to receive marketing emails, you can unsubscribe at any time using the link in the email footer. We process unsubscribe requests as required under Canada’s Anti-Spam Legislation (CASL).

How we share information

We may share personal information with:

Service providers who help operate the Site and business (hosting, analytics, email delivery, scheduling, payment processing, customer support tools)

Professional advisors (legal, accounting) as needed

Authorities if required by law, court order, or to protect rights/safety

We do not sell your personal information in the ordinary sense.

International transfers

Our service providers may process or store information outside Canada. When that happens, your information may be subject to the laws of those jurisdictions.

Retention

We keep personal information only as long as needed for the purposes described above, and as required by law or legitimate business needs (for example, accounting records).

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your privacy rights (Canada)

Depending on your location and applicable law, you may have rights to:

Request access to personal information we hold about you

Request corrections

Withdraw consent (where we rely on consent)

Ask questions or challenge our compliance

To make a request, contact us.

Children’s privacy

The Site is not intended for children under the age of [18]. We do not knowingly collect personal information from children.

Third-party links

The Site may link to third-party sites. Their privacy practices are governed by their own policies, not ours.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change accordingly.

Contact

Questions or requests use the contact us form.